I had a new experience this week:
Stand in a painfully slow line for a self-serve baggage check-in kiosk because 1) it performs a bit slow, but overwhelmingly 2) It must ask, "Do you want to upgrade to first class"? Do you want a premium seat in coach? Do you want to pay more for early boarding privileges? Along with all the safety crap of "do you have lap children", are there hazardous materials in your suitcase".
Thanks AA, make us all suffer so we can be bombarded with line-slowing sales pitches to pay more money...maybe the damn thing needs to start with pay an extra fee to skip all the BS and go straight to getting a luggage tag and boarding pass?
Of course, after this, then you stand in ANOTHER line to hand it over to a counter agent along with your photo ID....
Stand in a painfully slow line for a self-serve baggage check-in kiosk because 1) it performs a bit slow, but overwhelmingly 2) It must ask, "Do you want to upgrade to first class"? Do you want a premium seat in coach? Do you want to pay more for early boarding privileges? Along with all the safety crap of "do you have lap children", are there hazardous materials in your suitcase".
Thanks AA, make us all suffer so we can be bombarded with line-slowing sales pitches to pay more money...maybe the damn thing needs to start with pay an extra fee to skip all the BS and go straight to getting a luggage tag and boarding pass?
Of course, after this, then you stand in ANOTHER line to hand it over to a counter agent along with your photo ID....
Comment